Avoid Deadbeat Clients with BusinessBeware.biz

Rebecca Reisner wrote in BusinessWeek Avoid Deadbeat Clients with BusinessBeware.biz

Other observers, however, wouldn't let fear of litigation stop them from making legitimate complaints via Web sites like BusinessBeware.biz. "It's the other side of the coin—there are a million sites where customers complain," says Robert Cox, president of the Media Bloggers Assn. in New Rochelle, N.Y. "If businesses want to use the Internet to post information, it's fine as long as it's true. Businesses have a right to protect their interests—within the limits of defamation and privacy law, of course."